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Accessible Hotel Room: What You Need To Know
Accessible Hotel Bedside Controls

Accessible Hotel Room: What You Need To Know

Post Series: How to Plan a Rewarding Accessible Travel Experience

Booking an accessible hotel room can be one of the most frustrating tasks a traveller needs to do. You can book on the Internet but most hotels will not actually reserve their accessible hotel room. Most hotels have a reservation system where rooms are booked on a “request” – first come, first served. Therefore, you might show up and the accessible hotel room has been given away to someone else who arrived earlier than you. Because hotels typically only have two or four accessible rooms, they might go quickly. This is one situation where an  accessible travel consultant will be able to assist.

What do you really need as far as accessibility in the room at your accommodation?  Make a list of what is important to you and what you must have in place in your private space prior to searching for a hotel room. Then you have something to compare with as every hotel room will offer something a little bit different.

  • Do you need a wheel in shower?  Is there a bath seat or does the hotel expect you to stay in your wheelchair to shower (Don’t laugh!  It happens!)
  • Can you manage with the typical drop-down bench that’s provided in most hotel rooms or would you need to rent a commode chair?
  • Do you need bars at the toilet and a raised toilet seat? Sometimes a raised toilet is too high depending on your stature.
  • Are you going to use a patient lift?  If so you need to ensure that there is space under the bed for the apparatus to fit. Many hotels these days have enclosed the space  under the bed.
  • Is the room identified as accessible because the bathtub has a grab bar?

What other things at the hotel are important besides the actual room?

  • Is the room at the end of a long carpeted hallway?
  • Is there a restaurant on site?
  • Is there accessibility in the restaurant?
  • Is there an accessible public washroom close to the restaurant so you don’t have to go back up to your room?
  • Is there accessible, covered parking available?

All these issues need to be considered before choosing the final hotel. Maybe hotel chains and cities have accessible information on which hotels are accessible.  There might be detailed information or just a score on that city or country’s accessibility scoring system.  Once you’ve narrowed down the options, contact the hotel directly to ensure your specific needs can be met.

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